FAQ

    • How do we return or exchange items?

    • Do you Ship Internationally?

    • How much is shipping to the United Kingdom?

    • How much is shipping in the United States?

    • What is your turn around time?

    • Does your wax need to cure?


    How do we return or exchange items? top

    ALL sales are final. Returns are NOT accepted

     

    Smells are subjective and we can not be held responsible for disagreements with ones preference or custom creations.

    Do you Ship Internationally? top

    Yes, We ship all over the world

     

    International customers will be responsible for shipping charges and will be invoiced once order is ready to ship.

    How much is shipping to the United Kingdom? top

    Shipping depends on the size of your order and will be billed once your order is ready to ship.

    How much is shipping in the United States? top

    Shipping is a flat rate of $8.50 for orders under $100. Orders of $100 or more will ship for free

    What is your turn around time? top

    Current turn around time is 1-3 business days for ready to ship orders and 7 to 21 business days for custom orders.

     

    These times exclude weekends and holidays

     

    Does your wax need to cure? top

    Yes please allow at least 2 weeks for wax to cure.